EN
“I'd like to book a check-up.”
Patients can interrupt — Nofa listens and adapts mid-sentence.
Natural, multilingual phone calls
Answers every call in seconds, handles interruptions, intake and FAQs, and speaks your patients' language.
Answering 24/7 · Hello
Every patient answered. Every slot filled.
Nofa Health is the AI front desk for clinics. It picks up every call and message, books against your live schedule, and quietly repairs the day when plans change.
- Keeps your phone number
- Works with your EHR & calendars
- Hands off to staff anytime
MR
Maya Rodriguez
Incoming call…
Hear Nofa handle a real call
A patient reschedules · about 40 seconds · sound on
Phonesringduringcheck-in.Patientscancelat7a.m.Adoctorrunslateandthewholeafternoonslides.Nofatakesthecallsandfixestheschedule—soyourteamcanfocusonthepatientsinfrontofthem.
- “Can I move my Thursday cleaning?”
- “Do you take new patients?”
- “¿Tienen citas el sábado?”
- “Running 10 minutes late, sorry!”
- “Is Dr. Chen free on Friday?”
- “Please cancel my 3 PM”
- “Do you have evening hours?”
- “I need a follow-up after my labs”
- Rebooked · Fri 10:00
- Added to waitlist
- Intake forms sent
- Transferred to nurse line
- Reminder confirmed
- Switched to video visit
- Cancelled slot refilled
- Identity verified
Omnichannel
Every channel. One conversation.
Patients reach out however they like. Nofa Health keeps one identity and shared context across all of them — nobody repeats themselves.
- Phone
- SMS
- Web chat
- Voice note
DKShared context
Daniel Kim
One patient · 6 channels · full history
How it works
From first ring to confirmed, end to end.
Nofa Health doesn't just answer — it closes the loop, and only says "booked" after your system confirms it.
nofa · live run running
- receive inbound call · +1 (555) 014-2290
- receive language detected: English
Schedule recovery
When the day breaks, Nofa fixes it.
One sentence from a manager. Every affected appointment found, re-planned with the least disruption, patients contacted — and anything tricky handed to your team.
Manager · voice or text
“|
- Affected
- 0
- Resolved
- 0
- To staff
- 0
- Double-bookings
- 0
Priority goes to patients who've already been inconvenienced — prior reschedules, long waits and preferences all count. Nothing is confirmed until your system says so.
Recovery planWaiting for command
- J. Okafor9:00 · Annual check-upScheduled
- L. Brooks9:45 · Follow-upScheduled
- S. Haddad10:30 · New patientScheduled
- P. Nguyen11:15 · Lab reviewScheduled
- A. Kowalski1:30 · Post-op checkScheduled
- Opened slot2:45 · Dr. ChenScheduled
Features
A front desk that never drops the ball.
Everything a great receptionist does — and the operations work nobody has time for.
MonTueWedThuFri
Real-time scheduling
Books, moves and cancels against live calendars across providers, locations and visit types.
Tue 2:45 · Dr. ChenBooked
Standby queue · best match first
- R. SinghDr. Chen · afternoons96%
- D. KimAny provider · Tue81%
- F. AliMornings only54%
Smart waitlist
A cancelled slot is offered to the best-matching patient automatically — not just whoever's first.
Provider available
Room & equipment free
Policy & eligibility
Written to EHR
✓ Only now: “You're booked.”
Verified bookings
Checks provider, room and policy, and only confirms after your system returns success.
AINofa
StaffFront desk
Warm handoff to staff
Clinical questions or anything sensitive goes to your team — with a summary, so patients never repeat themselves.
Visibility
See every call, booking and recovered slot.
Call volume, bookings, cancellations, recovered slots, handoffs and service performance — in one place, with a full audit trail.
Nofa Health · TodayIllustrative data
- Calls answered
- 0
- Appointments booked
- 0
- Slots recovered
- 0
- Handed to staff
- 0%
0
15
30
45
8a10a12p2p4p6pAfter
| 8a | 14 |
|---|---|
| 9a | 31 |
| 10a | 42 |
| 11a | 38 |
| 12p | 22 |
| 1p | 27 |
| 2p | 35 |
| 3p | 33 |
| 4p | 29 |
| 5p | 18 |
| 6p | 24 |
| 7p | 16 |
| After | 21 |
Live activity
- Booked · annual check-up · Dr. Chen · Tue 9:00
- Rescheduled · follow-up → Fri 10:00
- Waitlist filled · Room 2 · 2:45
- Handed to staff · billing question
Every action is logged with who, what and when — exportable for audits.
Fits your clinic
Plugs into what you already run.
Keep your phone number, calendars and clinical systems. Nofa Health works on top of them — start with reception and booking, then add recovery, waitlists and analytics.
- Identity checksOptional phone, email or date-of-birth verification before anything changes.
- Policy-aware bookingVisit rules, durations, deposits and eligibility enforced on every booking.
- Spam & duplicate screeningFilters robocalls and catches duplicate bookings before they happen.
- Verified transactionsConfirms only after the source system returns success — no false “you're booked”.
- Full audit trailEvery call, message and change is logged with a transcript and summary.
- No medical adviceClinical or urgent questions go straight to your team, with context.
FAQ
Questions clinics ask us
Can't find what you need? Ask Nofa directly — it's right there in the corner.
No — it takes the repetitive calls, bookings and reschedules off their plate, and works around the clock. Anything clinical, sensitive or unusual is handed to your staff with a summary.
Give your front desk a night off.
Hear Nofa handle a real-world call, then let's map it to your clinic's schedule and systems.
Or email hello@nofahealth.example.com